Which step involves setting measurable goals?

• A. Assessment
• B. Diagnosis
• C. Evaluation
• D. Planning

Answer: (D)

Setting measurable goals happens during planning, because this is the phase where the team turns gathered information into concrete objectives and a roadmap for action. After assessment provides the baseline and diagnosis identifies the problems, planning specifies what outcomes are desired, how progress will be measured, who will do what, and by when. Using SMART goals—specific, measurable, achievable, relevant, and time-bound—gives the plan clear targets and a way to judge success. In contrast, assessment is about collecting data, diagnosis is about interpreting that data to identify problems, and evaluation checks whether the plan’s goals were met after implementation.